Update September 2019, new quote from Shelter:
"Going into our third year now of running successful campaigns on this incredible platform."
Alison Lewis, Senior Digital Fundraising Executive, Shelter
DontSendMeACard.com Case Study
Posted by DontSendMeACard Team, February 2018
Shelter made full use of online greeting card alternative DontSendMeACard.com over the festive period, fundraising almost 90% more than they originally expected.
The charity joined the ecard and donation platform in summer 2017, after agreeing upon additional custom requirements for their Christmas campaign.
The objective was to be able to invite both individual and corporate supporters to send Shelter Christmas ecards and donate the cost of printed greeting cards, offering a Shelter branded experience.
This was achieved by commissioning the DontSendMeACard team to:
• Configure donation amounts per card to the charity's specification
• Allow corporate supporters to add their logo and send via CSV
• Facilitate higher volume ecard sends
• Customise the recipient email template
• Build ecard artwork in line with Shelter brand guidelines
Shelter's expected donation amount was almost doubled, receiving an increase of almost 90%.
Shelter are continuing to work with DontSendMeACard after enjoying an ROI of 386% from their first year.
"It was a pleasure to work with DontSendMeACard.com for our Christmas e-cards campaign. The team are really friendly and helpful, which made launching our Christmas e-cards stress free. The e-cards tool also worked really well for our supporters and I'd recommend the tool to anyone."
Yasmin, Digital Product Manager, Shelter
Working closely with the charity to ensure appropriate marketing intelligence was provided, DontSendMeACard helped Shelter understand how their marketing campaign performed through different marketing channels.
Shelter were able to offer a corporate ecard page in addition to an individual page. This provided them with the ability to configure the donation amounts in relation to the ecard volume.
Companies were then able to give and upload their own logo to be featured on the ecard, and send via CSV upload.
A set of eight card designs were created following Shelter's brand guidelines, two of which were 'cinemagraph' looped animated GIFs.
One of the custom requirements was to ensure that the recipients' ecard email maintained the Shelter look and feel.
As a result, the entire process offered the right balance of a charity offering, powered-by the DontSendMeACard system.
A proven system
By using a system that has been fully developed and refined, Shelter removed the hassle of maintaining and supporting a new system internally.
Using a proven technology also avoided the potential of a system failing at the crucial moment of fundraising and potentially disappointing supporters.
Mark Molloy reports in the Telegraph in December 2017 that the platform recently saw a 600 per cent spike in users giving, in his article People ditching Christmas cards for charity donations as part of 'Don't Send Me A Card' trend.
Start fundraising now
The success of this project for a large national charity demonstrates DontSendMeACard's ability to achieve a significant fundraising figure in lieu of greeting cards.
Charities wanting to add a new income stream for Christmas 2018 can sign up at
Every year Shelter helps millions of people through our advice, support and legal services. Your donation can help make sure no one has to fight bad housing or homelessness on their own. Learn more at www.shelter.org.uk
DontSendMeACard helps charities raise funds with our innovative alternative to greeting cards. People can support your charity by sending e-cards on special occasions and donating the cost equivalent of greeting cards and stamps. Learn more at www.dontsendmeacard.com